Orders can be placed; online, by email or by telephone using the steps outlined below.
Once the order has been processed you will receive an email confirming the order and including the designated photographer's contact information. The photographer will contact you within 12 hours of the order being placed (excluding weekends and holidays) to establish a time for the photography session.
We recommend you review the Preparing The Home document available by clicking the link to the left.
Online
If you have received a username and password from Obeo then you can:
- Go to www.obeo.com
- Click Registered Client, located at the bottom right corner.
- Enter your Username and Password
- Click Enter
- Click
Order Tours/Services, located on the right-hand menu - At Property Details:
- Click the circle beside Order New Obeo Tour
- Click Continue
- enter Address
- select Ontario (Canada)
- select City
- enter Postal Code
- enter data in other fields as required
- click Continue
- At Select Services
- select the product to be ordered (page will refresh)
- click Continue
- At Finalize Order
- review the data and if correct
- click the Please check box to accept our Terms and Conditions
- Click Place Order
Email
Email details:
- your name and contact information
- property address, including community and postal code
- other details i.e. preferred date to be photographed etc.
to dorothy.franklin@ObeoTeam.com
Telephone
Contact the Order Desk/Customer Service staff at:
- 613-826-2413
- 866-822-4922
Please ensure if you are leaving a message to include:
- your name and contact information
- property address, including community and postal code
- other details i.e. preferred date to be photographed etc.

